Matthew Andrew Terblanche, trading as OptiGPU ("OptiGPU") Torenallee 101, 5617 BR Eindhoven, Netherlands KVK 42060575 · VAT NL005463593B43 Version 2026-08-27-v1
You can cancel your OptiGPU subscription at any time. Cancellation takes effect at the end of your current paid period and your data remains accessible until that date. We will send you a confirmation email after cancellation.
Fastest path: sign in and open the Billing portal. The Cancel subscription button is at the bottom of the Billing portal page.
No account access? Reset your password at https://optigpu.ai/dashboard?auth=reset, then use the same online billing cancellation. The reset and cancellation flows send their own receipts.
Cancellation does not entitle you to a refund for unused time within the current paid period, except where required by mandatory law in your jurisdiction. If you believe you have a mandatory refund right (for example, a withdrawal right because the service was provided to you as a consumer), submit the tracked request at https://optigpu.ai/withdraw.
Deleting a user account is separate from cancelling a workspace subscription. If you are the only workspace owner, cancel the subscription or transfer ownership before deleting your account so billing management remains available.