Matthew Andrew Terblanche, trading as OptiGPU ("OptiGPU") Torenallee 101, 5617 BR Eindhoven, Netherlands KVK 42060575 · VAT NL005463593B43 Version 2026-08-27-v1
Subscription fees
OptiGPU subscriptions renew automatically. Cancellation takes effect at the end of the current paid period and your access continues until that date. We do not refund pro rata for unused time within a paid period, except where required by mandatory law.
Service credits for material outage
OptiGPU does not currently offer a contractual availability commitment. If a material outage occurs, we may at our discretion issue a service credit applied to your next invoice.
Mandatory-law refunds
If applicable mandatory law gives you a refund right (for example, a consumer withdrawal right) that the contract cannot exclude, we will honour it. Submit the self-service withdrawal form at https://optigpu.ai/withdraw with the basis for your request.
How to request a refund
Submit the self-service withdrawal form at https://optigpu.ai/withdraw from any browser. It records an immediate case receipt and sends the outcome to the account email after eligibility review.